Friday, August 03, 2012
Electronic Mail Read Receipts
It is this firm’s policy to send all communication by more than one method (i.e., fax and email, or email and regular mail) unless we have confirmation that you have received our communication. The reason? Most of the communications sent by this office are time sensitive, and many of our clients are governmental entities or other large employers where we communicate with a large number of personnel. Because we never know if the person we are communicating with is in the office that particular day, we request a read receipt to let us know that the communication has been received and opened by the recipient. If we do not receive a read receipt in a timely manner, we assume that the person we are communicating with may be out of the office, and we send the communication by email to other personnel, if appropriate, or by fax or regular mail. Sending read receipts keeps us informed that our communication was received and is being acted upon, and saves us time, which also saves our client money when we do not charge for our time to send the communication by fax, as well as long-distance telephone charges for the fax.
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Posted on 08/03 at 12:44 PM | Permalink